Customer Reviews

Had a 7:45 am appointment. Upon arrival I was checked in promptly and went to service waiting area where it was clean and comfortable. The recall was preformed in a reasonable amount of time and I was presented with my paperwork and on my way.

I brought my car in for service at around 9:00 in the morning to have a part put on and an oil change and to check the gears and it was ready at 12:00pm but I wasn't notified until about 3:00pm. When the service person came in to call names, he did not come to the section I was sitting. He stayed by the service desk as he called. I did not hear him call my name. Eventually, after waiting that long period of time, I went out to the desk and asked about my car. That's when I found out it had been sitting outside at 12:00pm. I was very disappointed to say the least.

I had my car in for an oil change. The service department was courteous and took care of me promptly. They were very helpful.

I waited 3 hours for a simple oil change, I was terribly inconvenienced, and my plans for the day were completely derailed. I was fully compensated with a free oil change for this inconvenience, but never in my life have I had to wait hours for an oil change, which takes 10 minutes anywhere else. This experience will not have me return for an oil change or any other service again.

I was scheduled an appointment for my vehicle. The service man was courteous and willing to listen to why I was there. I received a software update recall notice, the part was ordered, I received a call when the part came in. When I received my car after it was worked on I noticed the difference right away. I was very pleased with my experience.

The wait time was excessive. Was told it would be a two-hour wait with an appointment but it ended up being almost three hours. I don't understand why it takes so long when you have an appointment, and the repairs are not major.

Pete and Joe are very knowledgeable and helpful in accessing the issues I have with my car… compliments to them..customer care was excellent.

My wife and I were very pleased with Mr.Sean Schuster. Sean answer all of our questions clearly about our new purchase. He went out of his way to please us. I am the president of a radio control flying club in palos. I have 150 members in my club and I work at a body shop in Chicago Ridge. I will tell all of my club members and work friends all about Haggerty and Sean. I hope they stop in when they need a new car or truck. Thank you all JR & Marge

Great!

All around a great experience!

The tech replaced my coolant surge tank on October 10, and every time I turned off the car I kept smelling antifreeze. I called I called on October 21 and I was told to bring the car in and they would squeeze me in when I got there, I was told they couldn���t look at my car for at least an hour and a half because they were short on Staff. Give me a shuttle home and later that afternoon they told me they wouldn���t be able to look at my car until the next day. They found out the water pump was leaking and I was surprised they couldn���t find the leak during the last visit or I wonder if the previous service caused this leak. If you knew that you couldn���t work on my car on Monday because of staffing, you Should���ve told me to come in the next day. However, during both visits, the service advisors were polite and friendly.

I am waiting for Lugnuts, I was told that my lugnuts were swollen and would have to relaced, I had to pay in advance, and I am still waiting for a call back , to have them replaced. I had never heard of this before, this was from last Thursday. Please call me at 773 531 0228 and let me know when I can in to get this done. Thanks, in advance Theatrice Patterson

Great customer service

I came Got an inspection paid $2600 for repairs. Came in with one light left with six new lights! I really dislike this place. I only Come here because other Buick says to keep car here if you all are the ones who broke down the engine.

Every one is always professional.

Experience was excellent very helpful with the completion of purchasing my new vechicle .

Your salesman was wonderful. I love my car!!

8am appointment for oil change took over 2.5 hours. No one came out to update me reference the delay. However, I WILL give John Coan ������������������������������ for his concern and response after seeing me asking about the delay.

Poor communication from service writer, however the actual technical repairs where performed wonderfully by the technicians. Haggerty GMC definitely offers the best results by GM technicians.

All around a great experience