Service Department: 2.6 Star Review
2016 Buick Encore customer from MERRIONETTE PARK, IL
2016 Buick Encore customer from MERRIONETTE PARK, IL
8am appointment for oil change took over 2.5 hours. No one came out to update me reference the delay. However, I WILL give John Coan ������������������������������ for his concern and response after seeing me asking about the delay.
Pete and Joe are very knowledgeable and helpful in accessing the issues I have with my car… compliments to them..customer care was excellent.
The wait time was excessive. Was told it would be a two-hour wait with an appointment but it ended up being almost three hours. I don't understand why...
I came Got an inspection paid $2600 for repairs. Came in with one light left with six new lights! I really dislike this place. I only Come here becaus...
Had a 7:45 am appointment. Upon arrival I was checked in promptly and went to service waiting area where it was clean and comfortable. The recall was ...
I had my car in for an oil change. The service department was courteous and took care of me promptly. They were very helpful.
I was scheduled an appointment for my vehicle. The service man was courteous and willing to listen to why I was there. I received a software update re...