Service Department: 2.6 Star Review
2016 Buick Encore customer from CHICAGO, IL
I came Got an inspection paid $2600 for repairs. Came in with one light left with six new lights! I really dislike this place. I only Come here because other Buick says to keep car here if you all are the ones who broke down the engine.
Pete and Joe are very knowledgeable and helpful in accessing the issues I have with my carā¦ compliments to them..customer care was excellent.
The wait time was excessive. Was told it would be a two-hour wait with an appointment but it ended up being almost three hours. I don't understand why...
8am appointment for oil change took over 2.5 hours. No one came out to update me reference the delay. However, I WILL give John Coan ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½ļæ½...